Communiqué No7 COVID-19
Back to Lemuel Premises – Meetings
Dear Valued Clients and Business Partners
We are delighted to inform you that the National Lockdown in Mauritius ended on the 31st of May 2020. This news is a relief after weeks of battle against COVID-19 and its containment.
We are excited to reopen the Lemuel Premises and to provide an unparalleled service despite the uncertain environment the nearby future provides. As part of a cautionary approach Lemuel has adopted, according government and health authority recommendations, to operate in two phases by having 50% of our staff working from the Office with the remainder operating remotely from Home and, as from July, we will increase to have 75% of staff working from the Office. The purpose behind this is to ensure that, during this period of deconfinement, the safety and well-being of our staff and clients visiting our offices together with their business interests are not compromised. In order for this process to be successful sanitary procedures have been put in place at Lemuel Premises. These procedures will impact the following areas:
Client Meetings: Lemuel Teams promote Visio meetings on Zoom instead to face-to-face meetings at Lemuel offices or elsewhere. We encourage clients to continue using digital channels (Email, WhatsApp and Zoom) as the primary form of communication with staff during this period.
If in particular situations where it requires a client face-to-face meeting, you are kindly requested to contact your portfolio manager to organize such. The portfolio manager will thereafter contact you for a mutually agreed upon date and time for the meeting to take place at the office. In such a situation Lemuel will prepare the office premises to enable a meeting that respects sanitary precautions and social distancing practices. To facilitate in creating a safe environment, clients are requested to wear a mask when entering Lemuel Premises and to adhere to the sanitary measures that have been put in place by the company.
Communication: As primary communication we encourage our clients to contact their portfolio manager via email, or through WhatsApp or planned video conferencing. Otherwise please feel free to call our office Land Line at +230 606 2020 and the call will be transferred either to the respective extension or the person requested will call you back. We apologise for this slight inconvenience but we have put in place a communication system that will enable staff to continue working efficiently from home. We are grateful your understanding and cooperation during this uncertain time.
Should you require more information, please contact us on email@example.com and we will readily assist you.
Best wishes to you and your families, take care!
The Management & Lemuel Team